Delivery costs

Within Germany: 6,00 Euro
For orders above 500,- Euro additional costs may apply . Please contact us directly: hello@verenakern.com. Postage takes about 7 working days, starting from that day, we receive your payment.

Within the EU and Worldwide: 11,00 Euro
Postage takes about 10 working days, starting from that day, we receive your payment.

For orders above 500,- Euro additional costs may apply . Please contact us directly: hello@verenakern.com

Customers Right to Cancel the Contract

Customer may return goods received without needing to give any reason within two weeks by sending the goods back to Verena Kern. The period within the goods can be returned will commence by the date the customer has received an instruction in writing (e.g. as a letter, Fax or e-mail), but not before having recieved the goods and also not before the performance of obligations under sect. 312e par. 1 sent. 1 BGB, sect. 3 BGB-InfoV by kvast. Only in case of goods not suitable for parcel (e.g. bulky goods) the customer may also cancel the contract by mere written notice. To comply with the requirement of time it is sufficient to dispatch the goods or to send the notice within the time. In any case the return of goods will be at the costs of kvast. The return of goods or the notice of cancelling have to be sent to:

Verena Kern
Käthe-Niederkirchner Str. 35
10407 Berlin
hello@verenakern.com

In case of a valid return all goods and services received by both of the parties will have to be returned and utilizations (e.g. value of use) have to be surrendered. In case of a deterioration of goods compensation may be claimed. This does not apply if the deterioration of goods is caused